Privacy Policy

This Privacy Policy explains how Neo Griot collects, uses, and protects your personal information when you interact with our website, services, and digital platforms.

Information We Collect

We may collect the following:

  • Personal details you provide (name, email, phone number)

  • Messages or inquiries submitted through our contact form

  • Payment or order details for purchases made through our shop

  • Technical data such as IP address, browser type, and device information

  • Interaction data such as pages visited and time spent on the site

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support

  • Process orders, purchases, and transactions

  • Improve our website performance and user experience

  • Send updates, newsletters, or promotional content (with your consent)

  • Maintain the security and functionality of our website

Sharing Your Information

We do not sell or rent your information.
We may share limited data with:

  • Payment processors (for purchases you make)

  • Trusted service providers who support our website or marketing tools

  • Legal authorities, only if required by law

All third-party partners are required to protect your information.

Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Improve website performance

  • Personalize your experience

  • Analyze traffic and usage patterns

You can disable cookies at any time in your browser settings.

Data Protection

We take reasonable measures to safeguard your personal data through:

  • Secure connections (SSL encryption)

  • Restricted access

  • Regular monitoring for unauthorized activity

However, no online system is 100% secure, and we cannot guarantee absolute protection.

Your Rights

You may:

  • Request access to the information we have about you

  • Ask us to update or correct your details

  • Request deletion of your data (unless required for legal or transaction reasons)

  • Opt out of marketing emails at any time

External Links

Our website may link to external sites such as Patreon, Instagram, or event platforms.
We are not responsible for the privacy practices of those websites.

Updates to This Policy

We may update this Privacy Policy as needed.
The most recent version will always be available on this page.